A mail route is one of those ordinary systems that reveals a civilization’s moral life better than most speeches do…. Read more
Category: Technology
The Model T moment for AI
Most of what matters in technology arrives quietly. Not with a keynote. Not with a countdown clock and a curtain… Read more
Great Systems Outlive Their Heroes
Thank you, Andrew Morton. Andrew Morton may have written one of the most important leadership memos of the year, and… Read more
Systems Thinking, the Fifth Moat: The Human Skill of Seeing the Whole
A society that cannot think systemically will use intelligent machines to automate its confusion. That sentence may sound severe. It… Read more
Adaptation, the Fourth Moat: Learning Without Losing Ourselves
Consider a man like Marcus, who teaches automotive technology at a regional career center in central Ohio. He has been… Read more
Craft, the Third Moat: Done Is Easy, Good Is the Moat
Earl walks the apron at 5:47 in the morning, before most of the airport is awake. He has worked for… Read more
Welcome to the Iceberg Economy
The first mistake is looking for disappearing jobs. The second mistake is looking only at Silicon Valley. The third mistake… Read more
Trust, the Second Moat: When Information Gets Cheap, Trust Gets Expensive
There is a man named Raymond who does tile and fixture work out of a white van with his name… Read more
The 7 Moats: Moat #1 – Judgment, The First Human Advantage
At 4:17 in the morning, the medical ICU is quiet except for the soft chirp of monitors and the hush… Read more
What Still Works in America: The Seven Moats Season 3, Article 1: The Frame
There is a woman named Renee who has worked as a unit secretary at a regional hospital for nineteen years…. Read more