Meaning, the Seventh Moat: What Is Worth Doing

A mail route is one of those ordinary systems that reveals a civilization’s moral life better than most speeches do. Doreen has carried hers for twenty-six years, all of it on the same rural circuit. The route looks, from any administrative distance, like logistics. Addresses. Parcels. Envelopes. Weather. Timing. Fuel. Dogs. Traffic. Scanners. A route Read More “Meaning, the Seventh Moat: What Is Worth Doing”

Ownership, the Sixth Moat: The People Who Keep the Promise

Andrew Morton may have written one of the most important leadership memos of the year, and almost no one outside the Linux kernel community will ever read it. That is partly the point. The memo was not built to be read by the rest of us. It went to a mailing list, it concerned the Read More “Ownership, the Sixth Moat: The People Who Keep the Promise”

Systems Thinking, the Fifth Moat: The Human Skill of Seeing the Whole

A society that cannot think systemically will use intelligent machines to automate its confusion. That sentence may sound severe. It likely is not severe enough. The great danger of artificial intelligence is not simply that the machines will become too powerful. The more immediate danger is that institutions will become more powerful without becoming wiser. Read More “Systems Thinking, the Fifth Moat: The Human Skill of Seeing the Whole”

Adaptation, the Fourth Moat: Learning Without Losing Ourselves

Consider a man like Marcus, who teaches automotive technology at a regional career center in central Ohio. He has been teaching for twenty-three years, and in that time the cars have changed three times underneath him. He started with carburetors and distributor caps, the kind of engines a student could understand by looking at them. Read More “Adaptation, the Fourth Moat: Learning Without Losing Ourselves”

Craft, the Third Moat: Done Is Easy, Good Is the Moat

Earl walks the apron at 5:47 in the morning, before most of the airport is awake. He has worked for the same regional carrier for thirty-four years, and he is one of the senior aircraft maintenance technicians at a hangar that services a fleet of regional jets nobody outside aviation thinks about. He carries a Read More “Craft, the Third Moat: Done Is Easy, Good Is the Moat”

Trust, the Second Moat: When Information Gets Cheap, Trust Gets Expensive

There is a man named Raymond who does tile and fixture work out of a white van with his name and number on the door. He has been at it for twenty-two years. He answers his own phone. He is not the cheapest contractor in the county and he is not the most expensive, and Read More “Trust, the Second Moat: When Information Gets Cheap, Trust Gets Expensive”

The 7 Moats: Moat #1 – Judgment, The First Human Advantage

At 4:17 in the morning, the medical ICU is quiet except for the soft chirp of monitors and the hush of pumps cycling antibiotics. The early-warning system on the wall, the hospital’s new AI deterioration model, shows the patient in bed seven as stable. Heart rate green. Respiration green. Oxygen saturation green. The model has Read More “The 7 Moats: Moat #1 – Judgment, The First Human Advantage”