Systems Thinking, the Fifth Moat: The Human Skill of Seeing the Whole

A society that cannot think systemically will use intelligent machines to automate its confusion. That sentence may sound severe. It likely is not severe enough. The great danger of artificial intelligence is not simply that the machines will become too powerful. The more immediate danger is that institutions will become more powerful without becoming wiser. Read More “Systems Thinking, the Fifth Moat: The Human Skill of Seeing the Whole”

Adaptation, the Fourth Moat: Learning Without Losing Ourselves

Consider a man like Marcus, who teaches automotive technology at a regional career center in central Ohio. He has been teaching for twenty-three years, and in that time the cars have changed three times underneath him. He started with carburetors and distributor caps, the kind of engines a student could understand by looking at them. Read More “Adaptation, the Fourth Moat: Learning Without Losing Ourselves”

The Graduation Promise and the Adjunct Reality

Three years ago, I wrote an article called “AI and the Adjuncts: The Converging Trends Reshaping Higher Education.” At the time, the argument felt speculative, though not far-fetched. AI was beginning to move into teaching, tutoring, grading, writing support, and academic administration. Adjunct labor had already become one of the hidden foundations of American higher Read More “The Graduation Promise and the Adjunct Reality”

Craft, the Third Moat: Done Is Easy, Good Is the Moat

Earl walks the apron at 5:47 in the morning, before most of the airport is awake. He has worked for the same regional carrier for thirty-four years, and he is one of the senior aircraft maintenance technicians at a hangar that services a fleet of regional jets nobody outside aviation thinks about. He carries a Read More “Craft, the Third Moat: Done Is Easy, Good Is the Moat”

TTST: Thank Three Someones Today

The news was heavy again this morning. It usually is. Traffic reports, political arguments, prices rising, systems failing, everyone seemingly convinced that the person on the other side of the argument is either foolish or dangerous. There is a weight to the information environment we have built for ourselves, a low-grade exhaustion that accumulates before Read More “TTST: Thank Three Someones Today”

Trust, the Second Moat: When Information Gets Cheap, Trust Gets Expensive

There is a man named Raymond who does tile and fixture work out of a white van with his name and number on the door. He has been at it for twenty-two years. He answers his own phone. He is not the cheapest contractor in the county and he is not the most expensive, and Read More “Trust, the Second Moat: When Information Gets Cheap, Trust Gets Expensive”

What Still Works in America: The Seven Moats Season 3, Article 1: The Frame

There is a woman named Renee who has worked as a unit secretary at a regional hospital for nineteen years. She schedules procedures, coordinates patient transfers, fields calls from frightened families, and serves as the unofficial institutional memory of a floor that sees everything human life produces: birth, recovery, confusion, grief, and occasionally joy. Last Read More “What Still Works in America: The Seven Moats Season 3, Article 1: The Frame”

The Things That Still Work and the People Who Keep Them Working

There are moments in a long project when it is worth pausing to look around and take stock of who is still standing with you. This is one of those moments. With this note, we also close Season 2 of “What Still Works in America.” The idea behind the series has remained simple. The country Read More “The Things That Still Work and the People Who Keep Them Working”

The Ninth Inning of American Patience

The game unfolds the way it always has, without apology, without hurry, without the slightest concern for what the rest of us have decided constitutes progress. A pitcher works through his ritual. A batter steps out, adjusts his gloves, steps back in. The crowd murmurs rather than roars. This is baseball, which is to say, Read More “The Ninth Inning of American Patience”