The Architecture of Ordinary Goodness

Before the first child arrives, someone unlocks the school. Before the county office opens, someone answers a phone that has already begun to ring, and does it before anyone in the building has had enough coffee. Down a quiet hallway a floor gets swept. A medication gets checked against a chart. A pantry shelf gets Read More “The Architecture of Ordinary Goodness”

Trending…

A small and unexpected bit of encouragement from across the Pacific: two of my jazz tracks, “Waltz for the Unseen” and “Counterpoint for C…”, showed up this week on SoundCloud’s Japan-facing Trending Music: Jazz playlist. I am not entirely sure whether to call it a playlist, a ranking, or a little algorithmic postcard from the Read More “Trending…”

Meaning, the Seventh Moat: What Is Worth Doing

A mail route is one of those ordinary systems that reveals a civilization’s moral life better than most speeches do. Doreen has carried hers for twenty-six years, all of it on the same rural circuit. The route looks, from any administrative distance, like logistics. Addresses. Parcels. Envelopes. Weather. Timing. Fuel. Dogs. Traffic. Scanners. A route Read More “Meaning, the Seventh Moat: What Is Worth Doing”

Ownership, the Sixth Moat: The People Who Keep the Promise

Andrew Morton may have written one of the most important leadership memos of the year, and almost no one outside the Linux kernel community will ever read it. That is partly the point. The memo was not built to be read by the rest of us. It went to a mailing list, it concerned the Read More “Ownership, the Sixth Moat: The People Who Keep the Promise”

Great Systems Outlive Their Heroes

Thank you, Andrew Morton. Andrew Morton may have written one of the most important leadership memos of the year, and most people outside the Linux kernel community will never read it. That is understandable. The announcement was posted to a Linux mailing list. The subject was the future of memory-management development. The prose was practical, Read More “Great Systems Outlive Their Heroes”

Systems Thinking, the Fifth Moat: The Human Skill of Seeing the Whole

A society that cannot think systemically will use intelligent machines to automate its confusion. That sentence may sound severe. It likely is not severe enough. The great danger of artificial intelligence is not simply that the machines will become too powerful. The more immediate danger is that institutions will become more powerful without becoming wiser. Read More “Systems Thinking, the Fifth Moat: The Human Skill of Seeing the Whole”